Terms

Effective Date: September 7, 2026

These Terms of Service (the “Terms”) govern your access to and use of the website, online platforms, booking systems, classes, courses, sessions, workshops, and related services provided by Maple Lotus Yoga Courses Ltd. (“Maple Lotus Yoga Courses Ltd.”, “we”, “us”, or “our”). By accessing, booking, purchasing, or using any of our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Introduction and Acceptance of Terms

Maple Lotus Yoga Courses Ltd. provides yoga-related educational and wellness services in Canada, including Beginner Yoga Courses, Hatha Yoga Courses, Vinyasa Flow Courses, Restorative Yoga Sessions, Prenatal Yoga Courses, Private Yoga Coaching, and Corporate Wellness Yoga Programs (collectively, the “Services”).

By using our Services, you represent that you are at least the age of majority in your province or territory of residence, or that you have the consent of a parent or legal guardian if you are a minor and permitted to participate under applicable law and our policies.

These Terms form a legally binding agreement between you and Maple Lotus Yoga Courses Ltd. We may also provide additional policies, waivers, registration forms, studio rules, or program-specific terms that apply in conjunction with these Terms. In the event of a conflict, the more specific terms will govern to the extent of the inconsistency.

2. Scope of Services

Maple Lotus Yoga Courses Ltd. offers instruction and guidance in yoga and related wellness practices, which may be delivered in person, online, livestream, pre-recorded, or through other digital means. Our Services may include, without limitation:

• Beginner Yoga Courses
• Hatha Yoga Courses
• Vinyasa Flow Courses
• Restorative Yoga Sessions
• Prenatal Yoga Courses
• Private Yoga Coaching
• Corporate Wellness Yoga Programs

We may modify, suspend, discontinue, or limit any Service, class schedule, instructor assignment, location, platform, or feature at any time, subject to applicable law and any express written commitments made at the time of purchase.

Our Services are educational and wellness-oriented and do not constitute medical advice, diagnosis, or treatment. You should consult a qualified healthcare professional before starting any exercise or yoga program, especially if you are pregnant, recovering from injury, living with a medical condition, or have any concerns about physical activity.

3. User Obligations and Responsibilities

You agree to use the Services responsibly and in accordance with all applicable laws, these Terms, and any studio, venue, or platform rules. You are responsible for ensuring that participation in yoga or wellness activities is suitable for your health, fitness, and personal circumstances.

You represent and warrant that:

• All information you provide to us is accurate, current, and complete;
• You will promptly update your information as necessary;
• You will not participate in any class or activity if you have been advised by a physician or other healthcare provider not to do so;
• You understand that yoga involves physical exertion and carries inherent risks, including the risk of injury;
• You will follow all safety instructions, modifications, and guidance provided by instructors;
• You will not attend classes or use Services while impaired by alcohol, drugs, or any other substance that may affect your ability to participate safely;
• You will act respectfully toward instructors, staff, other participants, and property belonging to Maple Lotus Yoga Courses Ltd. or third parties.

You are responsible for your own equipment, personal belongings, and safe participation environment, including ensuring adequate space, flooring, ventilation, and internet connectivity for online classes. We are not responsible for loss, theft, or damage to personal property except where required by applicable law.

You must not:

• Misrepresent your identity or eligibility to participate;
• Use our Services for unlawful, fraudulent, abusive, harassing, discriminatory, or disruptive conduct;
• Record, reproduce, distribute, or publicly perform any class or content without our prior written consent;
• Share account credentials or unauthorized access links;
• Interfere with our systems, website, or online services;
• Introduce any harmful code, malware, or unauthorized automation tools;
• Violate any intellectual property, privacy, or publicity rights of Maple Lotus Yoga Courses Ltd., instructors, or other users.

4. Payment Terms and Conditions

Prices for Services, memberships, packages, or private sessions are communicated at the time of purchase or booking and may be updated from time to time. Unless otherwise stated, all fees are in Canadian dollars (CAD) and are subject to applicable taxes, including GST/HST/PST, where required by law.

Payment is due in full at the time of purchase unless we expressly agree otherwise in writing. We may use third-party payment processors, and your use of such processors may be subject to their own terms and conditions. We are not responsible for errors, delays, or security issues caused by third-party payment providers, except to the extent required by applicable law.

If a payment is declined, reversed, charged back, or otherwise not successfully completed, we may suspend or cancel your booking, account, or access to Services until the outstanding amounts are paid. You are responsible for any fees imposed by your financial institution.

For corporate wellness programs, private coaching, special events, or custom offerings, additional invoicing, deposits, milestone payments, cancellation fees, or written agreements may apply. Unless otherwise agreed in writing, deposits are non-refundable to the extent permitted by law and may be applied against administrative or scheduling costs.

5. Cancellation and Refund Policy

Our cancellation and refund practices may vary depending on the type of Service purchased. Any Service-specific terms disclosed at checkout, in a booking confirmation, or in a separate agreement will apply in addition to this section.

Unless otherwise stated in a specific program policy:

• Drop-in classes: Cancellations made with sufficient advance notice, as stated at booking, may be eligible for rescheduling or credit, but not necessarily a cash refund.
• Course packages and multi-session programs: Refunds may be limited after the first session or after access to course materials is granted.
• Private coaching: Sessions cancelled within the notice period specified at booking may be rescheduled, while late cancellations or no-shows may be charged in full.
• Prenatal and restorative sessions: These remain subject to the same general cancellation rules, but we encourage prompt notice if you are unable to attend for health or safety reasons.
• Corporate programs: Corporate bookings are subject to the written agreement or purchase order terms, including any non-refundable deposits and minimum attendance commitments.

We may issue refunds, credits, or make-up class options at our discretion where required by law or where we determine it is reasonable to do so. Refunds, if approved, will generally be issued using the original payment method, unless that is not possible. Processing times may vary.

We may cancel, reschedule, or substitute instructors or delivery methods for a class or program due to low enrollment, illness, safety concerns, venue issues, technical problems, or other operational reasons. In such cases, our liability is limited to rescheduling, credit, or refund of the affected portion of the fee, as required by applicable law.

6. Liability Limitations

To the fullest extent permitted by applicable law, Maple Lotus Yoga Courses Ltd., its directors, officers, employees, contractors, instructors, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or relating to your use of the Services.

You acknowledge that participation in yoga and related physical activities carries inherent risks, including but not limited to muscle strain, sprains, falls, cardiovascular stress, pregnancy-related complications, and other bodily injury. You voluntarily assume all risks associated with participation to the fullest extent permitted by law.

Without limiting the foregoing, Maple Lotus Yoga Courses Ltd. is not liable for:

• Injuries, health complications, or adverse outcomes arising from participation in any class or program;
• Your failure to seek or follow medical advice;
• Any third-party acts or omissions, including venue operators, internet providers, or payment processors;
• Service interruptions, platform failures, or technical issues beyond our reasonable control;
• Any content, advice, or instruction relied upon by you without appropriate personal judgment or medical consultation.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable Canadian law, including liability for gross negligence, wilful misconduct, fraud, or any other liability that cannot lawfully be excluded. Where liability cannot be excluded, it shall be limited to the maximum extent permitted by law.

7. Intellectual Property Rights

All content, materials, class formats, recordings, logos, designs, text, graphics, images, videos, audio, trademarks, service marks, schedules, methods, and course materials provided by Maple Lotus Yoga Courses Ltd. are owned by or licensed to Maple Lotus Yoga Courses Ltd. and are protected by Canadian and international intellectual property laws.

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the content made available to you solely for your personal, non-commercial use in connection with the Services.

You must not, without our prior written consent:

• Copy, reproduce, distribute, publish, display, perform, adapt, translate, or create derivative works from our materials;
• Record any class, session, or online content;
• Use our trademarks, trade names, or branding in a manner that suggests affiliation or endorsement;
• Resell, sublicense, or commercially exploit our content or Services;
• Remove copyright, trademark, or proprietary notices.

Any feedback, suggestions, or ideas you provide may be used by us without restriction or compensation, subject to applicable law and privacy obligations.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, which may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our Services, you consent to the collection, use, and disclosure of your personal information for purposes that may include:

• Registering and managing your account or bookings;
• Processing payments and issuing receipts;
• Communicating with you about scheduling, updates, promotions, or service changes;
• Assessing suitability for classes, including prenatal or other specialized offerings where relevant;
• Meeting legal, tax, accounting, safety, and operational requirements;
• Improving our Services and website functionality;
• Administering corporate wellness programs and participant rosters where applicable.

We may engage third-party service providers to assist with booking, communications, analytics, hosting, and payment processing. These providers may process personal information on our behalf and are required to use it only for authorized purposes, subject to their own terms and privacy practices.

You acknowledge that online services may involve transmission of information over networks not controlled by us. While we take reasonable administrative, technical, and physical safeguards appropriate to the nature of the information, no method of transmission or storage is completely secure.

Our Privacy Policy, if published separately, forms part of these Terms and provides further details regarding our privacy practices. If there is any inconsistency between these Terms and a separate Privacy Policy on privacy matters, the Privacy Policy will govern to the extent of the inconsistency.

9. Force Majeure

We are not liable for any delay, failure, or interruption in performance resulting from events beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, epidemic or pandemic, public health restrictions, labour disputes, power outages, internet failures, government actions, war, civil unrest, transportation disruptions, or failures of third-party providers.

In the event of force majeure, we may suspend, reschedule, modify, or cancel affected Services and will make reasonable efforts to notify participants and provide alternative arrangements where practicable. Any remedy offered will be at our reasonable discretion and in accordance with applicable law.

10. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our Services, business practices, or applicable law. The revised Terms will be posted on our website or otherwise communicated to you with a new effective date.

Your continued use of the Services after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services.

11. Applicable Law and Jurisdiction

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to any applicable consumer protection laws or mandatory legal rights, you agree that any dispute arising out of or relating to these Terms or the Services shall be brought exclusively in the courts located in Vancouver, British Columbia, and you irrevocably submit to the personal jurisdiction and venue of those courts.

12. Contact Information

If you have any questions, concerns, or notices regarding these Terms or the Services, please contact us at:

• Maple Lotus Yoga Courses Ltd.
• 2148 West Broadway, Vancouver, BC V6K 2C8, Canada
• Email: [email protected]
• Phone: +1 (604) 874-5293

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Any failure by Maple Lotus Yoga Courses Ltd. to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless expressly acknowledged in writing by us.

These Terms, together with any applicable waivers, booking terms, program-specific policies, and privacy notices, constitute the entire agreement between you and Maple Lotus Yoga Courses Ltd. concerning the Services and supersede prior or contemporaneous understandings on the same subject matter, to the extent permitted by law.